Can I use my existing Police InterLock, InterWatch or QueensWatch radio?
Yes, in most cases we can even program your in house radio channels as long as your radios system is utilizing the same frequency range.

How much does each service cost?
Each program, CityWide and CityLink are $365 each, just a dollar a day. Members that utilize both systems will receive a discount.

Who is monitoring the CityLink Frequency?
Trained emergency response personnel handle your calls 24/7/365 from our secure centralized dispatch facility. These emergency responders utilize protocols established by the Police Department.

Will the CityLink System handle non-emergency calls?
The system is designed to respond to emergency requests, however in cases of public safety related scenarios that are not emergency yet may impact or degrade public safety will be provided assistance.

What is the difference between CityLink and CityWide?
CityLink is designed for members to report emergency situations that effect public and life safety at there facilities. For more details on CityLink click here.....
CityWide is a private two-way interoperability network that allows members to receive and request information about ongoing incidents that may impact public safety at member facilities.

Can the CityLink and CityWide Systems exist in the same radio?
Yes, a CityLink radio can easily be programmed for CityWide free of charge. A CityWide radio will require the installation of the AIB to operate on CityLink. Please contact the CDS office for radio compatibility.

Where can I get a CityWide or CityLink Radio?
CDS does not sell the radios for the CityLink or CityWide networks. Please contact either of the following vendors for sales, repair, and or questions regarding radios. The AIB board is proprietary to CDS and only these vendor have been qualified to sell and service the AIB for the CityLink network.
Altech Electronics 718-266-7863
Communications System Management 718-336-5500